Frequently Asked Questions
Everything you need to know about our premium apparel and services.
What is the typical turnaround time for private label orders?
Standard production takes approximately 2 to 4 weeks depending on the complexity of the design and current order volume. Shipping times are calculated separately at checkout.
Do you offer samples before placing a bulk order?
Yes, we highly recommend ordering a sample to verify fabric quality and fit. Sample costs can be credited toward your final bulk production order.
What are your minimum order quantities (MOQ)?
Our standard MOQ starts at 50 pieces per style/color. This allows us to maintain high-quality manufacturing standards while remaining accessible for growing brands.
Can I customize the neck labels and hang tags?
Absolutely. We specialize in full branding services including custom woven labels, heat-transfer neck prints, and bespoke hang tags to make the collection truly yours.
What is your return policy for manufactured goods?
Since private label items are custom-made to your specifications, we do not accept returns unless there is a confirmed manufacturing defect. All items undergo a strict quality control process before shipping.
What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers for bulk invoices. For large production runs, we typically require a 50% deposit to begin manufacturing.